Privacy Policy
Effective Date: 12/12/2025
Last Updated: 1/7/2026
1. Introduction
Ashlee Howard Consulting LLC, doing business as Ash & Ascend (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website www.ashandascend.com, book services, purchase products, complete forms, or otherwise interact with us.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
A. Personal Information You Voluntarily Provide
We may collect personal information you voluntarily provide, including but not limited to:
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Full name
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Email address
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Phone number
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Mailing or billing address
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Appointment and booking details
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Payment information (processed securely through third-party processors)
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Intake forms, wellness questionnaires, and consultation details
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Communications you send to us (emails, messages, contact forms)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent
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Referring URLs
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Cookies and similar tracking technologies
This information helps us improve website performance and user experience.
3. How We Use Your Information
We use the information we collect to:
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Provide and manage services and products
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Process bookings, payments, and confirmations
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Communicate with you regarding appointments, services, or inquiries
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Customize user experience and offerings
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Maintain records for business, legal, and compliance purposes
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Improve website functionality and service quality
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Send marketing or promotional communications (you may opt out at any time)
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Protect against fraud, misuse, or unauthorized access
4. Health, Wellness & Spiritual Information Disclaimer
Some services offered by Ash & Ascend may involve holistic wellness, energy work, spiritual guidance, or alternative modalities. Any information you provide in this context is:
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Voluntarily disclosed by you
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Used solely for service delivery and internal records
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Not considered medical advice or medical records
We do not diagnose, treat, or cure medical or mental health conditions, and our services are not a substitute for licensed medical or mental health care.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable website functionality
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Analyze traffic and usage trends
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Improve performance and user experience
You can modify your browser settings to decline cookies; however, this may limit certain website features.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
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Trusted third-party service providers (e.g., payment processors, booking platforms, email systems)
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Website hosting and analytics providers (such as Wix and integrated tools)
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Legal authorities if required by law, subpoena, or court order
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Parties necessary to protect our rights, safety, or property
All third parties are required to maintain appropriate security and confidentiality.
7. Third-Party Services & Links
Our website may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
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Provide services
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Comply with legal and regulatory obligations
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Resolve disputes
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Enforce agreements
You may request deletion of your personal data, subject to legal retention requirements.
10. Your Privacy Rights
Depending on your location, you may have rights to:
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Access your personal information
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Correct or update inaccurate information
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Request deletion of your information
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Withdraw consent for communications
To exercise these rights, contact us using the information below.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated policy.
13. Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, please contact:
Ashlee Howard Consulting LLC
d/b/a Ash & Ascend
Website: www.ashandascend.com
Email: info@ashandascend.com
